Privacy Policy

Privacy Policy for Elite Health & Wellness

At Elite Health & Wellness, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our clinic located in Delta, British Columbia.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Schedule appointments

  • Fill out forms on our website

  • Create an account

  • Subscribe to our newsletter

  • Contact us via email, phone, or social media

Personal information may include:

  • Name

  • Date of birth

  • Contact information (email address, phone number, mailing address)

  • Health information relevant to your treatment

  • Payment information

  • Insurance details

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address

  • Browser type

  • Operating system

  • Referring website

  • Pages visited

  • Date and time of visit

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services

  • Process and manage appointments

  • Communicate with you regarding your care

  • Send appointment reminders

  • Process payments

  • Improve our website and services

  • Comply with legal obligations

  • Respond to your inquiries or requests

Health Information Privacy

As a healthcare provider, we are committed to protecting your health information in accordance with the Personal Information Protection Act (PIPA) of British Columbia and other applicable laws.

Medical records and health information are kept confidential and are only used for the purposes of providing treatment, obtaining payment for services, and healthcare operations. We will not disclose your personal health information without your consent unless required by law.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet or electronic storage method is 100% secure, and we cannot guarantee absolute security.

Sharing Your Information

We may share your information with:

  • Healthcare professionals directly involved in your care

  • Administrative staff for scheduling and billing purposes

  • Third-party service providers who assist us in operating our website, conducting our business, or providing services to you

  • Legal authorities when required by law

We do not sell, trade, or otherwise transfer your personally identifiable information to third parties for marketing purposes.

Your Rights

You have the right to:

  • Access your personal information

  • Request corrections to inaccurate or incomplete information

  • Request deletion of your information (subject to certain exceptions)

  • Opt-out of communications

  • File a complaint regarding our privacy practices

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. You can set your browser to refuse cookies, but some portions of our website may not function properly without them.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Elite Health & Wellness
107-7511 120th Street
Delta, BC V4C 0C1
elitehealthwellness@outlook.com

Governing Law

This Privacy Policy is governed by the laws of British Columbia, Canada.